Phone: 1 (800) 222-6927 Fax: 1 (509) 547-1265
Venues & Hotels
HOTEL INFORMATION
Northwest-Worldwide Travel serves as the booking agent for our hotel block.
You can make your hotel reservation at the same time you register for the course.
A portion of the room rate is used to provide refreshments during the meeting
for participants only.
MAY 26-27, 2012 • PHILADELPHIA, PA • LE MERIDIEN
Originally a YMCA, the Le Meridien Philadelphia Hotel opened in 2010 and is
housed in a 10-story Georgian revival-style structure with intriguing historical
flair, located in the heart of the city's business district. This premier location
provides immediate access to the city's best restaurants, shopping, museums, and
entertainment. Guest rooms feature contemporary furnishings, luxury beds,
iPod docking station, flat screen television, hairdryer, refreshment center, iron/board,
alarm clock, daily newspaper, safe, and more. The Le Meridien is located
about 10 miles from the Philadelphia International Airport (PHL).
Rates: Standard Guest Room $199 + 15.2% tax (single/double occupancy)
AUGUST 25-26, 2012 • HERSHEY, PA • HERSHEY LODGE
At Hershey Lodge, relax by one of three pools, challenge your family to a round
of mini-golf or tennis, or enjoy a meal at one of four restaurants. You'll find
newly renovated guest rooms featuring chocolate-themed décor, hair dryers,
coffee/tea, refrigerators, iron/board, and wireless internet access (fee may
apply). Guests of Hershey Lodge also enjoy special Hershey Resorts Advantage
privileges such as reduced theme park admission prices and more.
Rates: Standard Room $232 + 11% tax (single/double occupancy)
SEPTEMBER 22-23, 2012 • BOSTON, MA • BOSTON PARK PLAZA HOTEL
Located in the heart of historic Back Bay, the Boston Park Plaza Hotel & Towers
is one of Boston's most recognized and renowned landmarks. With an unsurpassed Boston
address, the hotel is located only 3 miles from Logan International Airport and only
200 yards from the nation's first public parks, Boston
Common and the Public Garden. The hotel is easily accessible to shopping and
most historic landmarks. Guestrooms offer custom contemporary style furnishings,
safe, coffee maker, hair dryer, iron/board, and more. Guests can enjoy any
of the nine restaurants and lounges, 24-hour room service, or a workout in the
fitness center.
Rates: Standard Guest Room $269 + 14.45% tax (single/double occupancy)
OCTOBER 27-28, 2012 • PITTSBURGH, PA • OMNI WILLIAM PENN HOTEL
Since 1916, the Omni William Penn Hotel has captivated guests such as John
F. Kennedy and Lawrence Welk with its striking beauty and charming elegance.
Celebrated for its ultra-comfortable guest room accommodations and award-winning
cuisine, this Pittsburgh luxury hotel has been lavishly restored to its
original grandeur and is located in the heart of downtown Pittsburgh, within
walking distance of restaurants and shopping, as well as cultural and sporting venues.
Guest rooms feature refrigerator, safe, iron/board, coffee maker, Omni bathrobes,
lighted makeup mirror, and flat screen TV. The Omni William Penn Hotel is just 19
miles from Pittsburgh International Airport and Allegheny County Airport.
Rates: Deluxe Guest Room $229 + 14% tax (single/double occupancy)
PROGRAM PURPOSE
As a nation, our healthcare costs have been rapidly rising and at the same time issues around millions of uninsured, poor quality and unsafe healthcare practices abound. It has been a decade since the Institute of Medicine's "To Err is Human Report" declared that as a result of medical and medication errors, approximately 44,000 to 98,000 Americans die or are injured each year. Although there have been many improvements with patient safety and healthcare quality initiatives, driven both by the government as well as the private sector, it is apparent from multiple studies that much remains to be done. With the passage of the Stimulus Bill (American Recovery and Reinvestment Act of 2009) and the Healthcare Reform Bill (Patient Protection and Affordable Care Act), many legislative and regulatory changes will look to address the issues of healthcare access and coverage, patient safety, quality of care and escalating costs. This course will look at patient safety, healthcare quality and risk management in terms of how these issues impact the delivery of health care in various settings, as well as what is being done by the various stakeholders involved to make needed improvements.
OBJECTIVES
To provide the audience with an overview of the status of the quality and safety of the United States healthcare system as reported by the government, the private sector and academia. Presenters will provide outlines of what is being done to assess, address, and improve the situation from multiple perspectives of healthcare practitioners, healthcare entities, third party payers, and employers at the local and national levels.
A more complete list of objectives will be provided in the course syllabus.
Patient Safety, and Risk Management |
||||
|---|---|---|---|---|
SATURDAY |
||||
| 0730 | Registration - Mandatory Sign In - Continental Breakfast | |||
| 0755 | Welcome | |||
| 0800 | Challenges of the United States Healthcare System in the face of "Healthcare
Reform" Outline legislative changes as part of healthcare reform and how it may affect access, cost, quality and patient safety. Look at quality and patient safety initiatives from government agencies such as the Centers for Medicare and Medicaid Services (CMS) and the Agency for Healthcare Research and Quality (AHRQ), as well as organizations such as the Joint Commission (JC), the Institute of Medicine (IOM), the National Committee for Quality Assurance (NCQA), the National Quality Forum (NQF) and the Institute for Healthcare Improvement (IHI). |
|||
| 0900 | Medical Errors Explore the systems and processes that contribute to unintended and unanticipated outcomes and how they may be reengineered to "build in" safety. |
|||
| 1000 | Break | |||
| 1015 | Medication Errors Detail recommendations for avoiding medication errors derived of follow-up studies from both the government and the private sector. |
|||
| 1115 | Impaired and Disruptive Providers Define the underlying issues that explain the persistence and actual increase in "disturbing, disruptive and potentially dangerous" physician behavior in the clinical setting, including a discussion of how one differentiates between a "personality" related issue or impaired behavior due to an underlying psychological condition or addiction to drugs and alcohol. |
|||
| 1215 | Lunch on your own | |||
| 1315 | Risk Management Explain the concept of a "no blame" environment and the significance of "open communication" to help identify potential problems early and deal with them. Describe some Risk Management programs and how they address specific state and federal requirements. |
|||
| 1415 | Communication I: Creating the Framework and Culture for Providing Safe,
High Quality, Patient-centric Health Care Denote the linkages between effective communication and enhanced health outcomes in both clinician-patient and among healthcare professionals in providing care in different healthcare settings. |
|||
| 1515 | Break | |||
| 1530 | Communication II: Communication Barriers and Dealing with Difficult
Patients Discuss the impact of clinician-patient communication barriers as a source of medication and medical errors in a discussion of patterns of interactions with patients that cause the greatest difficulty, and how behavioral and cultural factors may be at the root of the problem. This issue has taken on increased significance. We will look at some of the strategies employed by physicians to deal with the "difficult patient." |
|||
| 1630 | Medical Ethics Denote the challenges of maintaining ethical values in a medical world rapidly transforming toward a "commercial" landscape of medicine where these values are constantly being tested. |
|||
| 1730 | Adjourn | |||
SUNDAY |
||||
| 0730 | Registration - Mandatory Sign In - Continental Breakfast | |||
| 0800 | Business Case for Improving Healthcare Quality and Patient Safety Examine the business case for improving quality and making healthcare safer. Look at pay-for-performance and other payment models that may gain prominence in the future. |
|||
| 0900 | Applications of Information Technology to Improve Healthcare Review the utilization and underlying advantages and barriers to an Electronic Medical/Health Record (EMR/EHR), as well as other healthcare technology such as telemedicine, computerized order entry (CPOE), bar code medication administration (BCMA), e-prescribing, etc. |
|||
| 1000 | Break | |||
| 1015 | Utilization Review (UR) and Utilization Management (UM) Explore the business, clinical and medico-legal aspects of utilization review and management, covering topics such as documentation, accreditation, regulation, compliance, billing, and fraud, including some UR and UM systems, and data collection and measurement tools that are being used. |
|||
| 1115 | Emergency Preparedness Apply lessons learned in the management of recent national and international disasters in planning improvement of preparedness in the medical community for potential natural and man-created events. |
|||
| 1215 | Adjourn | 12 CME I / 12 CEC | ||
FACULTY
Sunil K. Sinha MD, MBA, FACP
Sr. Fellow
Health Research
Education Trust
Clarksville, MD
Dr. Sinha is a board certified internist with over 15 years experience with clinical practice, health systems administration, federal health care policy work, national patient safety and quality improvement initiatives. He is actively involved with several national professional societies, and with the Malcolm Baldrige National Quality Award program.
Dr. Sinha is a past Director of Medical and Public Health Policy at Pfizer, where he developed and represented corporate policies on comparative effectiveness, medication adherence, primary care access, therapeutic substitution, and the patient centered medical home (PCMH). He was a senior medical officer in the Centers for Medicare and Medicaid Services (CMS) from 2004 until 2008, and coordinated the quality initiatives within the Medicare Advantage, Medicare Drug Benefit and Special Needs Programs. As an Acting Division Director, he worked on the National Voluntary Hospital Reporting Initiative, Doctors Office Quality - IT Initiative, the Physicians Quality Reporting Initiative (PQRI), and the Chronic Care Improvement Pilot.
Dr. Sinha worked for the Department of Veterans' Affairs from 1999 till 2004 and was the director of the Managed Care Clinical Center of the VA Maryland Health Care System within VISN 5 (Veteran's Integrated Service Network), and served as the Chief of Performance Measures. Prior to joining the Department of Veterans Affairs, he practiced Internal Medicine in a 45-member multi-specialty clinic in Illinois and served as Chairman of the Department of Medicine.
Dr. Sinha is board certified by the American Board of Internal Medicine, American Board of Quality Assurance and Utilization Review, American College of Healthcare Executives, and the American College of Physician Executives. He is a Fellow of the American College of Physicians and serves as a council member for the Maryland chapter. He is a Senior Fellow of the Council for Excellence in Government. He is past President of the Maryland chapter of the American College of Healthcare Executives and currently serves as the Regent for Maryland, and received that organization's Early Career Achievement Award in 2002, Senior Executive Achievement Award in 2007 and Service Award in 2008. He received the CMS Administrator's Achievement Award in 2004 and the Administrator's Citation Award in 2007. He has served on the editorial board of the Journal of Healthcare Management. He has been a Senior Examiner for the Malcolm Baldrige National Quality Award program, and served as the Chairperson for the Governing Board of the Maryland Performance Excellence Award (Baldrige based) program. He teaches the Baldrige criteria to the Johns Hopkins University Preventive Medicine Residency program and has served as a juror for the National Quality Forums' (NQF) National Health Care Quality Award and the Department of Veteran's Affairs Robert Carey Award.
Dr. Sinha received his medical education in India and completed an Internal Medicine Residency at the Loyola University Medical Center in Chicago, where he served as Associate Chief Resident and was recipient of the Intern of the Year Award. He received his MBA in management from the Southern Illinois University and will be completing a MS in Information Systems from the Johns Hopkins University Carey Business School in 2011.
Additional faculty vary from program to program.
ACCREDITATION
The A. Webb Roberts Center for Continuing Medical Education of Baylor Health Care System, Dallas, designates this live activity for a maximum of 12 AMA PRA Category 1 Credits™.
Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education through the joint sponsorship of A. Webb Roberts Center for Continuing Medical Education of Baylor Health Care System, Dallas, and Northwest Anesthesia Seminars, Inc. The A. Webb Roberts Center for Continuing Medical Education of Baylor Health Care System, Dallas, is accredited by the ACCME to provide continuing medical education for physicians.
Canadian Physicians The Royal College of Physicians and Surgeons of Canada recognizes A. Webb Roberts Center for Continuing Medical Education of Baylor Health Care System, Dallas as an accredited organization and has determined that Canadian physicians may record Section 1 credits for their participation in this conference.
Physician Assistants AAPA accepts Category I credit from AOACCME, prescribed credit from AAFP, and AMA PRA Category 1 Credit™ from organizations accredited by the ACCME.
CME certificates will be mailed following completion of the course.
AANA approved for 20 CEC Code #1026234 Exp. Date 10/28/2012
NWAS is an approved provider by the California and Florida State Boards of Nursing, Provider number #04833 and 50-7480 respectively. This program offers 12 contact hours.
COURSE DIRECTOR
Mark T. Murphy, MD, MSN Education, Austin, Texas, and Medical Director, Northwest Anesthesia Seminars, Pasco, Washington.
TARGET AUDIENCE
This course is designed for Physicians, Nurses, Nurse Practitioners, Physician Assistants, Hospital Administrators, Chief Nursing Officers, Patient Safety Officers, Healthcare Quality Officers, Compliance Officers, and other professionals dealing with patient safety and healthcare quality improvement.
SCHEDULE AND FACULTY CHANGES
Factors beyond our control sometimes necessitate changes in the schedule and faculty. If time permits, we will inform all registrants of any changes prior to the program. Changes on site due to local conditions will be announced in class.
COURSE CANCELLATION BY PROVIDER
We reserve the right to cancel a course for any reason. In such case, a minimum of 30 days notice will be given to those registered and 100% of tuition paid will be refunded. NWAS and NW-WWT will not be responsible for any non-refundable airfare, hotel, or other liabilities you may incur. We highly recommend purchase of travel insurance.
COURSE CANCELLATION FEE
$100 between 60 and 30 days prior to the start of the course. No refund inside of 30 days; however, 50% of tuition paid may be applied toward tuition for another NWAS program within the next 12 months. Cancellation must be made in writing.
FAP (Frequent Attendee Points)
FAP lets you accumulate points based on dollars spent with NWAS including net hotel and tuition booked through NWAS (but not air). Once you have enough points to cover a full tuition they can be redeemed for tuition (no cash value). A great program to reward you for supporting NWAS!
Lecture notes will be provided on a CD in PDF format.
REGISTER EARLY
We recommend that you register early to assure your spot. We reserve the right to close registrations to a course at any time without notice. We may not be able to accommodate onsite registrations.